Returns and Exchange Policy

S&B Returns/Refunds  and Exchange Guidelines

Returns Policy- 

We will happily repair or replace the product or offer you a store credit for your return.

 

we will happily repair/replace the product or offer you a store credit for your return and Refunds in certain conditions. 

 

Summary 

 

If you change your mind on a product you have purchased from us within 5 days of the order being delivered, you can return it to us for an exchange or a store credit, provided the product and associated packaging received by Skipper&Bingo is in its original condition/unused/and is re-saleable.

 

We do not provide any refunds for returns/exchanges 

 

We provide refunds only in case a query is raised with our Refund/Return/Exchange Processing team at the below address within 36 hours of opening the products. 

 

To process refunds on Prepaid orders

 

Please send us an image of the outer packaging in which our item was delivered ( courier packaging)

Please send us an image of the inside packaging to show the way the item was opened

Image of the damage or subpar product condition.

Send us the images on the email contact@skipperandbingo.com for our Refund Team to assess the condition

Based on the outcome of the query, Skipper & Bingo will be happy to process the refund. The actual courier charges will be deducted and the rest of the amount will be reimbursed.

Once processed, the refund and/or replacement will be processed in 5-7 business days

 

The products whose refund is being requested should not in any way seem to be used or consumed.